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Return & Exchanges
EASY RETURNS & EXCHANGES
Exchanges:
We offer free exchanges to make sure you get the right fit. Exchanged Items must be unwashed, unworn, and complete with tags. Exchanges must be made within 30 days of receiving your order.
How to Exchange:
To make an exchange you must have your order number, which can be found on your order confirmation email, as well the email you used to make the purchase.
Submit your exchange request here.
Once the exchange request is made, a customer service representative will reply with confirmation of your exchange request and a return label will be emailed to the email used to make the purchase free of charge. Please send back the returning jeans within 5 business days of receiving your return label. If the return label is not used after 10 days, the return label will be voided and the exchange request will have to be reprocessed.
Once the returning items are received at the factory and inspected the exchanging order will be created and fulfilled free of charge.
If you need additional assistance please submit a form on our contact page.
Returns:
Returned items must be unwashed, unworn and complete with tags. Returns requests must be made within 14 days of receiving your order.
How to Return:
To make a return you must have your order number, which can be found on your order confirmation email, as well the email you used to make the purchase.
You can submit a return request through our contact us form. Please include the order number and items you wish to return.
We will confirm your return request and email you a return label. Please package the item you are returning along with the return slip and seal the package. Drop off the return package with postage clearly visible at your local post office within 5 business days of receiving your return labels. Unused return labels are voided 10 days after creation.
Returned items are charged a $7.50 restocking fee.
We will begin processing your refund once we have received the return. Outbound shipping is non-refundable. Please allow 3-5 business days for the refund to appear on your payment method.